Home news Why Amazon drivers could soon have a key to your house

Why Amazon drivers could soon have a key to your house


Would you let a complete stranger walk into your house? Amazon certainly hopes so with the launch of a parcel drop-off scheme.
The online retailer is set to offer a service from November called Amazon Key which could allow deliverymen and women to open your front door and deliver your parcel when you’re at work.
There is an investment needed first however. You will need an app, a camera by your front door and a wi-fi connected smartlock.

The Amazon Key smart camera
Shoppers can choose in-home delivery on the Amazon website or app. When the delivery person shows up, the camera starts recording and the delivery driver can unlock the door. Shoppers can watch the drop-off live on their smartphone if they wish.
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Amazon is launching the service in some parts of the US next month and is selling an Amazon Key starter kit – including a camera and smart lock – for $250 (or £189). The scheme is currently only for members of Amazon Prime.

(Image: Getty Images)
It could be extended to allow customers to schedule in-home visits from more than 1,200 businesses on Amazon Home Services, including house cleaners and dog walkers, CNET reported. The service will be available in 37 US cities on Wednesday, November 8, Amazon said.
The idea is that Amazon Key could benefit those whose parcels and packages have been stolen from doorsteps, damaged by rain or snow, or suffered delivery delays because no-one was in to open up.

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Damaged and missing deliveries are always costly for firms such as Amazon. Its call centre staff then have to deal with irate shoppers and replace lost orders.
In the US, Walmart is even testing a service in California in which food is dropped off and put straight into customers’ fridges.
Source: Derby Telegraph