Ryanair has announced East Midlands Airport will NOT be affected by the latest announcement of cancelled flights by the budget airline.
The flight operator last night said it had cancelled another 18,000 flights from November this year through to March 2018.
Ryanair initially announced it had cancelled around 2,100 flights over a six week period from September to October by stopping around 50 per day. Now, 34 flight routes have been suspended completely over winter and around 400,000 passengers have been affected.
Routes from East Midlands Airport are not part of that 34 but here are the list of cancelled flights:Bucharest – Palermo
Sofia – Castellon
Chania – Athens
Sofia – Memmingen
Chania – Pafos
Sofia – Pisa
Chania – Thessaloniki
Sofia – Stockholm (NYO)
Cologne – Berlin (SXF)
Sofia – Venice (TSF)
Edinburgh – Szczecin
Thessaloniki – Bratislava
Glasgow – Las Palmas
Thessaloniki – Paris BVA
Hamburg – Edinburgh
Thessaloniki – Warsaw (WMI)
Hamburg – Katowice
Trapani – Baden Baden
Hamburg – Oslo (TRF)
Trapani – Frankfurt (HHN)
Hamburg – Thessaloniki
Trapani – Genoa
Hamburg – Venice (TSF)
Trapani – Krakow
London (LGW) – Belfast
Trapani – Parma
London (STN) – Edinburgh
Trapani – Rome FIU
London (STN) – Glasgow
Trapani – Trieste
Newcastle – Faro
Wroclaw – Warsaw
Newcastle – Gdansk
Gdansk – Warsaw
The Civil Aviation Authority (CAA) today announced it is taking “enforcement action” against what it claims is a breach of consumer rights by the budget airline.
Now, the regulator wants to meet with the airline to discuss the ways in which it claims Ryanair are breaching consumer rights laws.
In a letter to the head of Ryanair Michael O’Leary, the CAA accused the airline of failing to inform affected passengers that it had to arrange new flights for them.
Ryanair is the largest operator at East Midlands Airport with 37 routes
CAA chief executive Andrew Haines said: “There are clear laws in place which are intended to assist passengers in the event of a cancellation, helping minimise both the frustration and inconvenience caused by circumstances completely out of their control.
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“We have made this crystal clear to Ryanair, who are well aware of their legal obligations, which includes how and when they should reroute passengers, along with the level of information it provides its passengers.
“The information Ryanair published today again fails to makes this clear.
“In expediting our enforcement action, we are seeking to ensure that Ryanair’s customers will receive the correct and necessary information, to make an informed choice about an alternative flight.”
Ryanair boss Michael O’Leary
Ryanair boss Michael O’Leary said: “We are in correspondence with the CAA and have requested an early meeting to address their concerns.
“We apologise unreservedly to those customers whose travel will be disrupted, and assure them that we have done our utmost to try to ensure that we can re-accommodate most of them on alternative flights on the same or next day.
“I apologise sincerely to all our customers for any worry or concern this has caused them over the past weekend. We have only taken this decision to cancel this small proportion of our 2,500 daily flights so that we can provide extra standby cover and protect the punctuality of the 98% of flights that will be unaffected by these cancellations.”
More about Ryanair
EVERY cancelled flight
Calls for two-drink limit
Charges for wheelie bags
The firm is also “confident that there will be no further roster-related cancellations”.
Ryanair claims that 99% of their 50m customer base who will fly this winter are unaffected by these cancellations.
Alex Neill, Which? managing director of home products and services, said: “Ryanair is still flouting the law and failing to properly inform people of their rights, so it is good to see the regulator stepping in.
“They must ensure their intervention forces Ryanair to immediately change its behaviour and comply with the law. This highlights once again the need for automatic compensation, so that passengers don’t have to jump through hoops to get what they are owed.”
Customers have received a 40 euro or £40 travel voucher by way of apology from the airline.
Ryanair has lost around £21 million as a result of these flight cancellations.
Source: Derby Telegraph