A Derby firm specialising in washroom services is today launching a new TripAdvisor-style app for rating toilets in public places.
Pride Park-based HSG UK says its Cleen App can assist hygiene-savvy customers in choosing a restaurant, for example.
Facilities at other venues – including shopping centres, stadiums and airports – can also be rated using the software.
Managing director Simon Rice said: “It has long been a bugbear of mine that, in this day and age. Incredibly, we are still faced with washrooms that are dirty, smelly with no toilet paper and overflowing nappy and sanitary bins. Having worked in the washroom industry for many years, I was determined to give the public a voice.
Simon Rice has invented an app which people can use to rate toilets
“This app enables people to share their experiences – good and bad – so that others can make an informed choice about where to give their patronage.”
Mr Rice said his company – which makes and sells water-saving urinals – had invested £70k in developing the new app, which is free to download.
In addition to the Cleen App, HSG UK has also developed a washroom management tool for businesses and washroom service providers, called the Cleen Dashboard.
By using the technology, businesses can have access to an online dashboard highlighting the issues so that they can take action and directly respond to customer feedback.
Washroom service providers can also use it to manage their portfolio of clients.
Businesses will be charged £60-£250 a year for the dashboard technology, depending on how many washrooms they maintain.
Mr Rice said: “It’s a particular issue for the hospitality industry.
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“How many times have we gone to a restaurant and walked out after visiting the washroom – presuming that a grotty loo means a dirty kitchen?
“Many washrooms are also still not fit for purpose – and therefore badly affect the quality of life – for a large part of our community including people with disabilities and parents needing baby-changing facilities.”
Posters and stickers are helping promote the new app
The app – which received a £20k grant from East Midlands Chamber to support its development – is being launched today at an event at Pride Park Stadium.
Mr Rice said: “If we can get 2,000 users within a month, I’d be over the moon.”
Mr Rice – who worked with digital marketing agency Subism to develop the cutting-edge technology – said reviews are “fun and easy” to post and users can even upload photographs to support their comments.
Cleen App has been welcomed by disability support firm Nimbus Disability. Managing director Martin Austin said: “The accessibility and standard of washrooms is a major consideration for disabled people when they are deciding where to visit – whether that be a shopping centre, theatre or restaurant.
“Cleen App is therefore a simple and engaging way of giving disabled people a voice to share their experiences – good and bad – to help other people make those decisions.”
The Cleen App, is available from the App store and Google Play.
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Source: Derby Telegraph